Cancellation Policy

Thank you for choosing Restoration Dental Studio to protect your smile!

We value the time we spend with each patient and carefully reserve appointment times to provide the personalized care you deserve. We also understand that unexpected circumstances sometimes arise, and we do our best to be flexible when they do. Please refer to the following guidelines for our cancellation policy and any associated fees.

To help us serve all of our patients in a timely and efficient manner, please review our appointment cancellation guidelines:

• Appointments may be rescheduled or cancelled without penalty if notice is given at least 48 business hours in advance.

• Cancellations made with less than 48 business hours notice will require a deposit towards the cost of treatment in order to reschedule. Patients with frequent or habitual short-notice cancellations may be asked to prepay a portion of their treatment fee to reserve future appointments.

• Cancellations made with less than 24 business hours notice may be subject to a late cancellation fee.

• If you no-show your appointment with no notice given to our office, your account will automatically incur a non-refundable no-show fee with no exceptions. This must be paid before scheduling any future appointments.

 

48 hours is a timeframe based on our days in office (Monday-Friday) and does NOT include weekends or holidays.

We understand that there are extenuating circumstances that may come up less than 48 hours prior to your appointment. Fees and policies are subject to review by patient coordinators at Restoration Dental Studio.

Please be advised that these policies are in place as a courtesy to our team, other patients, and yourself. Our office offers many different services and late cancellations may prohibit us from being able to provide necessary services to other patients.

Confirming your appointment: We will send a confirmation text to the phone number on file one week prior to your appointment. If you do not confirm your appointment, it is not guaranteed that we will be able to see you at that time. This policy is set as a courtesy to our office staff and their schedules as well as other patients. Additionally, it allows us to be fully prepared for your visit.